This position will inspire and motivate the retail team to achieve goals, develop repeat customer relationships, and increase sell through rates through engagement, education of the customer and associates.

• Ensure that every customer is treated with our highest level of customer service, develop and maintain customer relationships
• Be daily first point of contact for Sales Associates and Leads and manage ALL daily operations(breaks, lunches, staffing, opening/closing procedures, store policies, deposits, etc)
• Maintain expert level knowledge of all products and services
• Ensure proper team member development(first interviews, onboarding, performance reviews, training system, etc.)
• Ensure that store systems and processes are followed correctly
• Ensure that daily sales goals are communicated and documented
• Ensure that store is properly stocked (with help of Visuals and Inventory teams)
• Develop and maintain inventory systems to increase accuracy and efficiencies (assist from Inv. Manager)
• Maintain team schedules